What are the specific changes to the online consumer panel program?
Driscoll's Consumer Advisory Panel program is switching from a coupon-based reward system to a point-based system. With each survey completed you will earn 25 points. Accumulated survey points can be exchanged for a Reward Link where you will be able to redeem e-gift cards from a selection of popular retailers.
When you have accumulated enough points, an additional question will be presented at the end of the survey asking if you would like to exchange your points for a Reward Link. This question will be present for every survey so long as your survey point balance does not drop below exchange threshold.
When will these changes take effect?
These changes will take effect on Monday, November 4, 2019. Please note that, due to maintenance, access to the survey portal will be temporarily unavailable between Thursday, October 31, 2019 through Sunday, November 3, 2019.
Are there any changes to how many surveys I can complete per day?
At this time, consumers can complete up to 2 surveys per day.
What is Reward Link?
Reward Link is an e-gift card marketplace provided by Tango Card. You can accumulate survey points through the Driscoll's Consumer Advisory Panel program by providing feedback on the berries you purchased. The point balance you accumulate can be exchanged for Reward Links of predetermined dollar denominations. You can then use your Reward Links to redeem e-gift cards from a selection of popular retail brands.
When can I redeem my survey point balance for a Reward Link?
Once you've reached 200 points, you will be given the option to redeem your balance for a $2.00 Reward Link to apply towards e-gift cards from retailers of your choosing. You may also continue to build your survey point balance to exchange for higher dollar amount Reward Links.
: redemption thresholds for e-gift cards vary by retailer (some retailers allow for $2.00 balance while others will require a higher balance). You can view the requirements within the reward catalog beneath each retailers' gift card. You can view the full card catalog
, but note that not all of the cards displayed are part of the Driscoll's offering.
What are the minimum amounts needed to redeem my survey point balance?
Current survey point redemption threshold is set for $2 Reward Link for 200 points (8 survey equivalent), $5 Reward Link for 500 points (20 survey equivalent), and $10 Reward Link for 1,000 (40 survey equivalent). Opportunity to exchange survey points will display if your account balance meets minimum threshold requirement.
Note: some retailer e-gift cards require a minimum dollar amount for redemption. You can view the full card catalog. You can view the full card catalog and retailer requirements here, but please note not all of the cards within the catalog are part of the Driscoll’s Consumer Advisory Panel program.
Who should I contact if I had problems redeeming my gift card?
Reward Link is a service provided by Tango Card. Tango Card Customer Service team can assist with any Reward Link or redeemed e-gift card related inquiries.
* Email at: email@example.com
* Call: 1 (877) 558-2646
* Hours: Mon-Friday 7:30am – 5:00pm PT
How can I check my survey point balance?
There are three places you can see your survey point balance:
1. Current balance is displayed when you sign in to begin a new survey.
2. Each survey you complete will end on a final screen showing your new point balance.
3. After a survey is completed, you will receive an email with your updated point balance.
In the survey I said I want to continue to accumulate but changed my mind. Can I still exchange my points for a Reward Link?
You can only exchange your survey point balance at the end of a survey. If you skipped the option to exchange, then you will need to complete another survey for the option to appear again.
Will my survey point balance roll over at the end of the year?
Yes, your survey point balance will roll over and continue to accumulate until you decide to exchange it for Reward Links.
How do I use my Reward Link?
When you select to exchange your accumulated survey point balance for a Reward Link, an email with a unique URL link will be sent to you from Tango Card. The link will take you to a catalog of e-gift cards for you to spend your Reward Link balance on. You can spend your balance on a single retailer or choose a combination of e-gift cards from different retailers. Any unspent Reward Link balance can be returned to at a later date through the unique URL link.
Is there a maximum limit on my Reward Link funds?
The maximum Reward Link denomination is $10.
How do I navigate to my Reward Link account?
There is not an account management system for your Reward Links at this time. However, you can view your remaining balance for each of your Reward Links through the unique URL links located within the email sent to you.
Can I combine my Reward Links?
There is no option to combine Reward Link balances at this time. If you selected to exchange your survey points for a Reward Link, the points are deducted from your accumulated survey point balance and applied toward a unique Reward Link. If you have multiple Reward Links, you cannot combine the individual link balances. Purchases for e-gift cards are handled separately with each Reward Link. To purchase e-gift cards of larger denominations from specific retailers, you must exchange your survey points for a Reward Link of equal or greater dollar value than the desired e-gift card denomination.
Which company e-gift cards are part of the Driscoll's program?
US E-Gift Cards
Amazon, Apple iTunes, Best Buy, Disney, eBay, Google Play, Panera Bread, Sephora, Starbucks, Target, Walmart, JCPenney, Macy's, Nordstrom, Caribou Coffee, Jamba Juice
Canadian E-Gift Cards
Amazon, Apple iTunes, Best Buy, Starbucks, Walmart
Can I get a physical gift card?
All electronic gift cards have same functionality as physical cards and can be used both at online stores and physical stores. Once the electronic gift card has been sent to you, open the link to access the card, print, and present the card details to the shop clerk when redeeming.
Note: there may be special rules depending on the company selected. Please visit each company’s website for additional terms and conditions.
Do the Reward Links expire?
No, the Reward Links do not expire. Reward Link balances will only be reduced when you apply the balance towards e-gift cards of your choice from the catalog. You may choose to apply the Reward Link balance towards multiple companies. Any unspent Reward Link balance can be used at a later date through the unique URL link provided to you. Terms and conditions associated with using Reward Link can be found here
Do the e-Gift Cards from companies expire?
No, e-gift cards do not expire. E-gift card balances will only be reduced when you when apply the balance towards a transaction. Directions for checking e-gift card balances, and additional terms and conditions can be found at the companies’ respective websites.
What are the Reward Link and e-gift card limitations?
You'll find the individual retailer terms and conditions beneath the expanded gift card preview when selecting your gift card. Terms and conditions will also be emailed to you along with the link to access your selected gift card.
Terms and conditions associated with using Reward Link can be found here.
Can berries be purchased with the e-gift cards?
Yes, if you apply your Reward Link towards an e-gift card from a retailer which sells berries then the funds can still be applied toward the purchase (e.g. Target, Walmart etc.)
Can I still get berry coupons?
As of Wednesday, Janurary 1, 2020, Driscoll's no longer offers coupons of any kind.
Can I still use my unredeemed coupons?
Unredeemed coupons can still be used until the expiration date printed on the voucher.
Are there expiration dates on the Driscoll's coupons that I have already received?
Yes, all Driscoll’s Consumer Advisory Panel coupons have a 30-day expiration date from their date of printing. The specific expiration date can be found on the individual coupon.
Can I get my expired coupons replaced?
All Driscoll’s Consumer Advisory Panel coupons have a 30-day expiration date from their date of printing. Once past the printed date, the coupon is no longer valid and cannot be redeemed. Coupons are not eligible for replacement. Please reference the expiration date on the voucher to find the void date.
Why can't I redeem certain companies' e-gift card with my Reward Link?
Some e-gift cards require a minimum dollar amount for redemption. Requirements for each company can be found on the catalog page when you are redeeming your Reward Link balance for an e-gift card. To see the full catalog, click here
Why are these changes to the Driscoll’s Consumer Advisory Panel program taking place?
Our online Advisory Panel program has proven to be a huge success and we want to continue to offer all our consumers the opportunity to provide feedback on their Driscoll’s berry experience. We're providing our panelists the opportunity to apply their survey point balances toward rewards beyond coupons.