Credit Specialist

  • Location: US - Watsonville, California
  • Job Family: Accounting
  • Time Type: Full time
  • Job Requisition ID: R0006039
  • Experience Years: 0-3 Years of Experience
  • Employee Type: Regular
  • Remote Type: Hybrid

About the Opportunity

To gather information and analyze potential new customer credit and financial data to determine the level of risk involved in extending credit and to provide recommendations to management utilizing standard policy guidelines. Regularly monitor existing credit accounts to manage credit granted to mitigate risk. Highlight exceptions to pre-established credit terms and conditions and report them to management. Propose to review credit terms and stop credit/product supply to overdue customers. Work with the Credit and Collections Manager to minimize bad debt risk while maximizing accounts receivable collections. Communicates credit department’s policies and procedures internally. Participate in process improvement projects. Supports collection specialists as needed.


Credit Support: Follows Credit Policies and Procedures. Works closely with sales team and customer/credit applicants to gather proper documentation. Prepares analyses that include the degree of risk involved in extending credit. Assures that reviews are performed on existing customers. Inactivates customer accounts who are potentially high risk per the Credit and Collections Manager's approval. Works with the Credit & Collections Team in managing Accounts Receivable. Consults with credit associations and other business representatives to exchange credit information. Consults with customers to resolve complaints and verify financial and credit transactions. Works with the Master Data Management team to set up/update invoice and credit master accounts in Dynamics AX (Dax). Maintains accurate Credit and Collections system information as per management approval guidelines. Gathers internal customer information and provides status reports to management to evaluate portfolio health. Maintains communication with the Sales Team about sales orders on credit hold and customers reaching their credit limits to properly manage sales orders' ship date.

Collection Support (as needed):  Follows Driscoll’s Policies and Procedures. Reconcile and collect invoices to minimize delinquent receivables and discrepancies. Communicate effectively and resolve Accounts Receivable, Credit, and Collection issues with customers and the Sales group. Notifies customers of delinquent accounts and generates collection by telephone, email, and portals. Provides the customer with the necessary documentation to support the collection. Identifies the root cause for delinquencies, raises issues, or eliminates the cause. Recognizes customers’ changes in payment trends and related risks; communicates these issues to the Sales and the Credit and Collections Management. Prepares journal entries for invoice adjustments.

Process Improvement: Will work in cross-functional teams as required to improve the processes used to complete the responsibilities of the position and other applicable areas in the company. 

General Responsibilities: Will represent Driscoll ethically and professionally in all interactions with co-workers, growers, vendors, governmental agencies, and customers of Driscoll’s and ensure the confidentiality of all financial, proprietary, and confidential information.  Performs other duties as instructed by supervisor.

Candidate Profile

Education level: A Bachelor’s Degree in Accounting, Business Administration, or equivalent is highly recommended. Training:  1-2 years of credit experience is required, preferably with progressively responsible positions within the Accounting/Credit/Collections field as a Credit Specialist. Supplemental on-the-job training or courses in lending and credit underwriting experience are preferred.

Technical skills: Working knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. Quantitative and analytical skills are required. Previous experience evaluating credit reports preferred (Blue Book Credit Services, Credit Safe, D&B, Experian, etc). Strong technology skills, experience working with accounting software/ERP/EDA, Microsoft Office, and advanced Excel knowledge. Strong problem-solving skills and the ability to learn and adjust in a rapidly changing environment. Excellent communication skills, both verbal and written. Ability to implement and improve processes and internal controls with an eye on Continuous Process Improvement. Individuals should be a self-starter and must possess the ability to work well with diverse people. Other qualifications:  Must have excellent organizational skills.  Ability to work independently with little supervision, keep information confidential, schedule tasks, and meet deadlines. Bilingual-Spanish desired but not required. Available for travel (10% approx.). Maintaining a valid CA Driver’s License is required.

Compensation & Benefits:

The following information is provided in good faith as a general description of the salary range and benefits for the position posted.  The actual compensation offered to the successful candidate is dependent upon experience, skills, education, work location, internal pay equity, and other objective job-related factors. 

Salary Range estimated for the Credit Specialist is: $ 49,503 to $ 73,000 USD.

Driscoll’s is committed to a culture of care and offers an attractive benefits package that includes comprehensive medical, dental, and vision coverage, life insurance, and disability coverage for positions working more than 30 hours per week. Other benefits include:  401(k) with employer match, profit-sharing participation, paid sick time, paid vacation, paid personal and family care leave, and a free Employee Assistance Program (EAP).  More detailed information regarding the benefits package, will be shared during the application process.

About Driscolls

Driscoll's is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll's is passionate about growing fresh, beautiful and delicious berries. Our values of humility, passion and trustworthiness have guided our mission to delight consumers around the world.

Driscoll's exclusive patented berry varieties are developed through years of research using only natural breeding methods – meaning, no GMOs. From farm-to-table, we focus on delivering a high quality, premium berry experience with our many supply chain partners.

Driscoll's is the trusted brand for Only the Finest Berries™.

Driscoll's es el proveedor líder en la comercialización de Fresas, Frambuesas, Zarzamoras y Arándanos Azules en el mundo. Con más de 100 años de herencia en agricultura y cientos de productores independiente alrededor del mundo, Driscoll's es una compañía apasionada por cultivar Berries frescas, hermosas y deliciosas. Nuestros valores de humildad, pasión y confianza han guiado nuestra misión de deleitar a los consumidores en el mundo.

Las variedades exclusivas de Driscoll's han sido desarrolladas a través de años de investigación usando sólo métodos de mejoramiento natural. De la granja a la mesa, nos enfocamos en ofrecer una experiencia de alta calidad con apoyo de nuestros socios de la cadena de suministro.

Driscoll's es la marca de confianza de sólo las mejores Berries.