Customer Development Manager

  • Location: US - Remote Worker - California
  • Job Family: Category Development
  • Time Type: Full time
  • Job Requisition ID: R0005605
  • Experience Years: 3-5 Years of Experience
  • Employee Type: Regular

About the Opportunity

The purpose of the Market Development department is to accelerate growth of berry consumption by influencing Customer and Consumer behavior around the Berry Category with strategies and direction to optimize the value of our offering. A Customer Development Manager will support and contribute to Driscoll’s sales and marketing activities with a specified group of customers and will be responsible for growing berry category sales (unit movement, revenues, and gross profits) through effective analysis, strategic planning, collaboration, and making recommended win-win solutions for both Driscoll’s and our partners.


  • Lead demand planning for assigned customers, as well as activities for specific assigned berry(s) by collaborating with Driscoll’s Go To Market teams and aligning our customer’s 52 week demand
  • Be attentive and provide intel into marketplace and customer’s strategies.
  • Closely monitor the sales data and insights for your key accounts and keep all stake holders informed.
  • Provide effective cross-functional collaboration with your Market Development team, Sales team, Demand Management team, Channel Marketing team, Product Development Team, Product Leadership team and Customers to execute on the plan.
  • Provide sales support and strategic project support as needed.
  • Represents Driscoll’s in an ethical and business-like professional manner in all interactions with growers, co-workers, suppliers, customers and the business community at large.

Candidate Profile

  • Leads account engagement strategy (diamond relationship) with minimal manager guidance to build and support key retail relations including the corporate office and regional division levels
  • Deliver on our Annual Operating Plan by leading the category planning process with minimal guidance from manager and customer  to define mutual category goals and plans shared by the Customer and Driscoll’s, facilitate the execution of those goals in partnership with Sales, and provide a positive return on investment for our Growers and Customers
  • Partners with Sales and Demand Management to facilitate Customer conversations to manage expectations around supply volume and price from the mid-range to short-range planning process.
  • Collaborate with Shopper Marketing to build awareness and confidence in our brand and enhance instore execution across retailer’s banner / division and store network
  • Analyze Market, Category, Customer and Consumer data to develop a Category Plan designed to grow the Berry Category, increasing Household Penetration and Buy Rate.
  • Influence and collaborate on Driscoll’s and the Customer’s promotional and merchandising activities with assortment optimization and the selling in of new items.

Compensation & Benefits:

The following information is provided in good faith as a general description of the salary range and benefits for the position posted.  The actual compensation offered to the successful candidate is dependent upon experience, skills, education, work location, internal pay equity, and other objective job-related factors. 

Salary Range estimated for Customer Development Manager: $77,100 to $108,000 USD.

Driscoll’s is committed to a culture of care and offers an attractive benefits package that includes comprehensive medical, dental, and vision coverage, life insurance, and disability coverage for positions working more than 30 hours per week. Other benefits include:  401(k) with employer match, profit-sharing participation, paid sick time, paid vacation, paid personal and family care leave, and a free Employee Assistance Program (EAP).  More detailed information regarding the benefits package, will be shared during the application process.

About Driscolls

Driscoll's is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll's is passionate about growing fresh, beautiful and delicious berries. Our values of humility, passion and trustworthiness have guided our mission to delight consumers around the world.

Driscoll's exclusive patented berry varieties are developed through years of research using only natural breeding methods – meaning, no GMOs. From farm-to-table, we focus on delivering a high quality, premium berry experience with our many supply chain partners.

Driscoll's is the trusted brand for Only the Finest Berries™.

Driscoll's es el proveedor líder en la comercialización de Fresas, Frambuesas, Zarzamoras y Arándanos Azules en el mundo. Con más de 100 años de herencia en agricultura y cientos de productores independiente alrededor del mundo, Driscoll's es una compañía apasionada por cultivar Berries frescas, hermosas y deliciosas. Nuestros valores de humildad, pasión y confianza han guiado nuestra misión de deleitar a los consumidores en el mundo.

Las variedades exclusivas de Driscoll's han sido desarrolladas a través de años de investigación usando sólo métodos de mejoramiento natural. De la granja a la mesa, nos enfocamos en ofrecer una experiencia de alta calidad con apoyo de nuestros socios de la cadena de suministro.

Driscoll's es la marca de confianza de sólo las mejores Berries.