Desarrollador y Soporte Sr EDI
- Location: Mexico-Guadalajara
- Job Family: IT
- Time Type: Full time
- Job Requisition ID: R0003049
- Experience Years: 3-5 Years of Experience
- Employee Type: Regular
About the OpportunityDriscoll’s is looking for a EDI Development and Support engineer with a real passion for innovation and a strong sense of product ownership who has deep expertise in EDI implementations and maintenance. This development and support position will assist not only in various software development functions relating to the area of full lifecycle and large-scale Enterprise applications, and API-based solution development but support the existing EDI application and related integrations. This role will be responsible for developing and maintaining global-scale solutions utilizing the latest technologies in a dynamic, fast-paced environment.
Apply in-depth knowledge of systems and business to the EDI issue resolution and EDI and related platform maintenance.
Analyze, design, develop, test, troubleshoot, optimize, enhance and maintain EDI applications in various formats that include standard formats and other regulatory formats using EDI mapping tools.
Identifies, researches, resolves, and responds to a high volume of EDI issues ranging in complexity in nature, related issues or questions received from internal and external customers; escalates calls to the appropriate parties; provides status and follow-up information to internal or external customers; and assists real-time in the resolution of support issues to ensure availability and uptime of the application services.
Manages complex troubleshooting and EDI related issues with internal and external customers, including internal colleagues, internal and external business contacts, and EDI vendor(s)
Maintain detail documentation and process flow of all EDI processes including troubleshooting instructions
- Bachelor degree: computer Science or related.
- 3 - 5 years hands-on within the B2B Industry (B2B knowledge, including key terminology and general knowledge of EDI Standards.) and expert level experience using EDI X12/EDIFACT standards
- Areas of experience: EDI, Integration, Dax, Mulesoft, AWS, SQL Server, Database
- Advanced English
- Experience in the designing, deploying, monitoring, configuring and troubleshooting of enterprise solutions
- Focus on customer experience and build product features that delight users
- Knowledge of application server configurations, memory/connection management
- Strong problem solving skills and the ability to make sound technical decisions
- Excellent communication skills with all levels.
Driscoll's is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll's is passionate about growing fresh, beautiful and delicious berries. Our values of humility, passion and trustworthiness have guided our mission to delight consumers around the world.
Driscoll's exclusive patented berry varieties are developed through years of research using only natural breeding methods – meaning, no GMOs. From farm-to-table, we focus on delivering a high quality, premium berry experience with our many supply chain partners.
Driscoll's is the trusted brand for Only the Finest Berries™.
Driscoll's es el proveedor líder en la comercialización de Fresas, Frambuesas, Zarzamoras y Arándanos Azules en el mundo. Con más de 100 años de herencia en agricultura y cientos de productores independiente alrededor del mundo, Driscoll's es una compañía apasionada por cultivar Berries frescas, hermosas y deliciosas. Nuestros valores de humildad, pasión y confianza han guiado nuestra misión de deleitar a los consumidores en el mundo.
Las variedades exclusivas de Driscoll's han sido desarrolladas a través de años de investigación usando sólo métodos de mejoramiento natural. De la granja a la mesa, nos enfocamos en ofrecer una experiencia de alta calidad con apoyo de nuestros socios de la cadena de suministro.
Driscoll's es la marca de confianza de sólo las mejores Berries.