Desarrollador y Soporte Sr. EDI
- Location: Mexico-Guadalajara
- Job Family: IT
- Time Type: Full time
- Job Requisition ID: R0002622
- Experience Years: 3-5 Years of Experience
- Employee Type: Regular
About the OpportunityThis development and support position will assist not only in various software development functions relating to the area of full lifecycle and large-scale Enterprise applications, and API-based solution development but support the existing EDI application and related integrations. This role will be responsible for developing and maintaining global-scale solutions utilizing the latest technologies in a dynamic, fast-paced environment.
Apply in-depth knowledge of systems and business to the EDI issue resolution and EDI and related platform maintenance.
Analyze, design, develop, test, troubleshoot, optimize, enhance and maintain EDI applications in various formats that include standard formats and other regulatory formats using EDI mapping tools.
Identifies, researches, resolves, and responds to a high volume of EDI issues ranging in complexity in nature, related issues or questions received from internal and external customers; escalates calls to the appropriate parties; provides status and follow-up information to internal or external customers; and assists real-time in the resolution of support issues to ensure availability and uptime of the application services.
Manages complex troubleshooting and EDI related issues with internal and external customers, including internal colleagues, internal and external business contacts, and EDI vendor(s)
Maintain detail documentation and process flow of all EDI processes including troubleshooting instructions
- Bachelor degree: computer Science or related.
- 3 - 5 years hands-on within the B2B Industry (B2B knowledge, including key terminology and general knowledge of EDI Standards.) and expert level experience using EDI X12/EDIFACT standards
- Areas of experience: EDI, Integration, Dax, Mulesoft, AWS, SQL Server, Database
- Advanced English
- Experience in the designing, deploying, monitoring, configuring and troubleshooting of enterprise solutions
- Focus on customer experience and build product features that delight users
- Knowledge of application server configurations, memory/connection management
- Strong problem solving skills and the ability to make sound technical decisions
- Excellent communication skills with all levels.
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